As the customer, you have the right to exchange any product purchased within 14 days of delivery and be reimbursed for the full amount within 30 days of delivery. No refunds are accepted, however iff there is anything wrong with your item, please get in touch with us at: hello@ettilry.com. Please note that the product must be in exactly the same conditions (new) as you received it. Earrings are non-returnable for hygiene reasons. Return the product to its original packaging, just as it was delivered.Customers are responsible for the return shipping charges and eventual custom charges.

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